Skip to content
0330 232 0271Free from mobile · Mon–Fri 8am–8pmGet a free offer

Difficult properties

When most buyers can’t get a mortgage on it.

Some properties are hard to sell not because nobody wants them, but because lenders won't lend on them. We can look at buying properties that fall outside the usual rules, and explain exactly how the issue affects our offer.

A rendered 1930s-style semi-detached house with a small front garden

Unusual doesn’t mean unsellable.

The kinds of issues we look at

If one of these applies, you may already have seen buyers fall away at the mortgage or survey stage.

  • Short lease

    Leasehold flats and houses where the remaining term puts lenders and buyers off.

  • Non-standard construction

    Concrete, steel-framed or other system-built homes, and some timber-framed properties.

  • Structural issues

    Subsidence, movement, cracking or a history of insurance claims.

  • Hard to mortgage

    No working kitchen or bathroom, or another reason lenders won't lend in its current state.

  • Other complications

    Issues such as Japanese knotweed or questions over cladding on a flat.

How we can help

  • We assess the issue, not just the label

    We look at what the problem actually is and what it would take to resolve, rather than ruling the property out.

  • The effect on the price, explained

    Your written offer sets out how the issue has affected our figure.

  • Specialist reports where needed

    We may ask for a structural engineer or other specialist view. We’ll tell you why and what it shows.

  • A date that suits you

    We'll agree a completion date with you once solicitors are instructed.

What you don't need to do

  • Extend the lease before selling
  • Carry out structural repairs first
  • Find a buyer with a specialist lender
  • Get every report yourself

Step by step

How it works with a difficult property

  1. 1. Tell us about the issue

    What you know, and any surveys, reports or lease details you have.
  2. 2. Research and specialist input

    We look at local sales and, where needed, get a specialist view on the issue.
  3. 3. Written offer, explained

    Our offer and how the issue has been reflected in it.
  4. 4. You decide

    If you go ahead, solicitors handle the sale in the usual way.
See the full process, start to finish

Things to consider

  • Some problems can be fixed first

    A lease extension or a certified repair can make a property mortgageable again and may increase its value by more than the cost. Get advice on the figures.

  • Lease extensions

    Leaseholders of flats can usually apply for a statutory lease extension. The rules are being reformed, so check the current position with a solicitor.

  • A direct sale means a lower price

    Our offer reflects the issue and our risk in dealing with it. A cash buyer through an agent or at auction may also be an option.

How we reach our offer

Other routes you could take

Selling to us is one option. Depending on your circumstances, one of these may suit you better.

  • Resolve the issue, then sell

    Extending a lease, completing structural repairs or getting a repair certificate can open the property up to buyers with mortgages.

  • Sell at auction

    Auctions attract cash buyers who are used to difficult properties. Fees apply, and the result isn’t certain.

  • Sell through an agent to cash buyers

    Some agents have investors or builders on their books who'll buy without a mortgage.

Compare a direct sale with an estate agent

Questions

Common questions

Do you buy flats with a short lease?

Often, yes. We'll look at the remaining term, the ground rent and service charge, and the likely cost of extending the lease, and explain how they affect our offer.

Will you buy a non-standard construction house?

Many types, yes. Tell us what you know about how it's built and whether any repairs have been done. We may need a specialist inspection.

What if a survey has already found problems?

Share it with us. It helps us understand the issue sooner and we'll explain how it affects our figure.

Similar situations

All the types of property we buy

Been told it’s hard to sell?

Tell us about the property and the issue. We'll explain what we could offer — and if fixing the problem first would leave you better off, we'll tell you.